For those of you who haven’t been to my blog in a while I was in a very terrible car accident last Monday. No need to rehash the details but you can read them and see pictures for yourself here. In any event I thought I would document my journey utilizing USAA for this unfortunate incident since it’s obvious that a good portion of the military community uses them for car insurance.
I have to say so far everything has been pretty smooth. My husband (Thank God) was in the best condition after the accident so he immediately contacted USAA and filed a claim for our totaled truck. He answered some questions and not even two hours after the accident occurred Enterprise picked my husband up at the hospital to take him to get our rental car , a bill that USAA is taking care of.
I have to admit that while I have used USAA for a claim on my computer (they were great and speedy by the way) I have been harboring alittle fear as to how our motor vehicle claim will be handled after reading alot of reviews by some not so happy customers. At the same time there is always three sides to every story so I have chosen to form my own opinion.
I did get some great and honest feedback about various experiences with USAA’s Insurance from the awesome members of the AW101 FB Fan Page.
The adjuster was supposed to go look at our totaled vehicle last Friday so we are hoping to hear something today.
As of right now our claim is still:
Don’t forget to come back and see what happens in Part 2.
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